CommunicationPractice Tool

The Feedback Formula

12 minInside Track Members only

The right feedback model is the one that fits the moment, not the one you always default to.

Inside Track resource

This one is for active paid Inside Track members. Inside Track is $15 a month, or $150 for the year, and includes the deeper Thursday piece every week plus a live group call once a month. Sign in with the email you used on Substack to unlock everything automatically, or join the paid tier.

Four proven feedback models, SBI, GROW, COIN, and CEDAR, with guidance for choosing the right one.

Why this matters now

Feedback debt compounds. A shared model shortens hard conversations and protects trust.

Who it is for

Mid-career leaders working on communication. Real teams, real calendars, real decisions.

Why I created this

I built this because leaders in this season kept describing the same problem in different words. The right feedback model is the one that fits the moment, not the one you always default to.